General conditions of sale
Article 1: Status
Individual business SIRET: 443 602 859
Common name: The Muses Jewelry (B.D.M.)
Name: FRANCOIS First name: Sylvie
Address: 15 Rue Madeleine Roch 34500 BEZIERS
E-mail: contact@bijoux-des-muses.com
Telephone numbers: 0679663143 From Monday to Friday from 09h to 18h.
Registration provided in the commercial register and societies (RCS) and the Directory of Trades (RM).
VAT not applicable, Art. 293B of CGI. Publication
Director : Name / First name: FRANCOIS Sylvie e-mail: contact@bijoux-des-muses.com
Article 2:
Order Our product offerings and prices are valid until they are visible on the site, subject to availability.
Exceptionally it may happen that an item is no longer available after checkout. In this case BDM proposes to cancel the order in its entirety or in part.
The validation of the order comes after confirmation of payment:
Immediate payments with Cards and Paypal
For transfer payment ; after cashing
Once the order is validated a summary of all the items ordered will be sent by email to the customer indicating the delivery address, method of delivery and method of payment.
The prices are in €, VAT is not applicable:
Article 293 B of the CGI because BDM has the status of autoentreprise.
The total amount of the order is the total amount of items purchased, Plus any preparation costs which depend on the chosen method of delivery.
Article 3 Payment
Payment The payment options are: Credit Card (Visa, Mastercard, American Express) via the secure payment module of our partner (CIC Bank), with SSL encryption and secure data sent.
PayPal. Transfer: The order will be shipped upon receipt of the bank transfer.
Article 4: Delivery
All items in the order are checked before being sent.
There are no delivery starting on Saturday, Sunday and holidays.
Orders placed during the weekend will leave the business day that follows.
Delivery is made to the delivery address given by the customer.
Shipments are made in bubble envelopes or cardboard packages.
Article 5: Transport Mode of Delivery
1: Letter-Post International Followed Home delivery without signature
2: Post-Colissimo International Home delivery against signature
Article 6 Customs Duties
Next delivery address : an order may be subject to customs duties when the package reaches its destination. These fees are your responsibility and vary by country.
Article 7 Responsibilities
B.D.M. is not responsible for irregular situations occuring with the carrier, including total or partial strike.
B.D.M. focused its attention on the quality of materials used in the manufacture of jewelry.
However it cannot be responsible for problems found during the wearing of jewellery (including allergies).
Article 8 Conditions and Right to Return
Terms and Return
1) Any product returned must necessarily be in perfect condition, undamaged, and unmarked .
2) All returns must be a return request from us.
3) The return request must be made via the feedback form.
4) Upon your receipt of the package, you have a maximum of eight days to obtain our agreement and to return the product.
5) This should be addressed to S. Francois and not B.D.M. in order to guarantee the delivery receipt.
6) We advise you to return items using a tracking number facility.
7) Otherwise, if the parcel dispatched by you, and we do not receive, it, the sole responsibility rests with the sender to launch a survey of postal services for them to locate it.
8) Only the sender of the parcel is able to launch a survey of postal services. A tracking number is required for this.
When an acceptance of error is established by BDM
After receiving the package by BDM, depending on the nature of the product, available stocks and according to your wish, we will offer you
Either : a refund without delay and at the latest within 30 days of payment or
Or : re-ship the product initially ordered.from B.D.M. with a refund for the return postage on the basis of the delivery charges for a registered letter (see tariff).
Returned for withdrawal
In accordance with Articles L.121-20 et seq of the Consumer Code relating to the sale of remote assets, you have a period of eight days from the date of receipt of your order to return any item (subject to item 4 on the Conditions and Right to return) not suitable for you, in perfect condition and, suitable for resale.
In case of withdrawal, and subject to our conditions. we will refund all amounts paid by cheque within 14 days from the date of your exercising your right to return.
ATTENTION: No withdrawal will be accepted if the returned product is unfit for marketing.
Therefore, the product must be returned in perfect condition, undamaged, unmarked. Otherwise, the product will be returned at your expense and the withdrawal fees will remain the customer.